Web Support & Maintenance

Every website requires ongoing updates and routine  servicing to maintain optimal functioning and to protect against the risk of unauthorised access or data breach.

We can help

Updating your website theme, coding, CMS and/or plugin is a daunting ordeal for many. However our team are here to proactively manage this through a robust and structured process.

Our web support & maintenance package is scheduled and completed every six weeks allowing you to rest assured that correct and timely monitoring and servicing is taken care of for your business website.

Safety First: Backing up your site

To ensure your website code and files are safe, we complete a backup before any update is executed. The backup is safely secured on two independent locations for ultimate protection.

Third Party Software

During routine maintenance we will update all system and third party codes to the latest versions. We will test the site to ensure it operates as normal post-updates and take instantaneous action if required. We will notify you when a third party is not regularly proving updates to their code, if this happens we may need to seek an alternative solution in order to protect your site against vulnerabilities.

Conflicts/Security Issues

Where conflicts or security issues are identified, we will confirm this with you immediately. Support of this nature is outside of the scope of the maintenance contract and will be costed separately. As are design, layout & content changes.  These deliverables are included in our web design services.